CONTACT US

Contact Us
Our business hours are Monday - Friday, 8AM to 5PM Pacific Time

Toll Free:
800.854.0547

Local and International:
714.998.3021

Fax:
714.974.3420

Email:
sales@com-spec.com

Address:
Communications Specialists Inc.
426 W. Taft Avenue
Orange CA 92865 USA

Open Accounts and Government Sales 
We accept Purchase Orders from government agencies, educational institutions and businesses with approved credit. Please call for details.

Credit Card Sales
We accept Visa, MasterCard, Discover and PayPal.

California Customers
Orders delivered within the state of California are subject to California State Sales Tax unless we have a resale card on file.

Warranty Information
Full one-year warranty against factory defects on all products when returned to factory for repair or replacement. Please call for instructions prior to returning any item. Purchaser pays shipping fee to return merchandise to our location.

Return Information
Credit/refund within 30 days of purchase. A restocking fee of 20% may apply. Please call for instructions prior to returning any item. Purchaser pays shipping fee to return merchandise to our location. Custom modified products may not be eligible for return.

International Orders
Additional fees or charges may be billed to you at the point of delivery. These can include taxes, customs clearance fees, paperwork and handling.

If your country has requirements for Certification or Agency Approval such as CE approval please note that most of our products are intended for the sale in the USA and will not have CE approval. We reserve the right to not ship to certain countries that have a record of rejecting shipments of electronic goods. 

Items are shipped for the full declared value of goods. We will not declare a lower value for customs purposes. If you have a tax exemption number or certificate be sure to tell us before we process your order so these details may be included with the shipment. All items sent internationally must be accurately charged and indicated on the invoice, per US Commerce regulations. Items will not be marked as a gift or as a used item in order to reduce customs charges.

Warranty coverage for the majority of items we sell is valid only in the USA. Freight charges to return items for warranty service, as well as the return shipping back to your international location is the responsibility of the purchaser.